Recovery Solutions

About PRO Found

PRO Found offers custom recovery solutions for credit unions across the country.

Pro found
Serving credit unions since 2009

Professional and specialized in recovery

PRO Found Recovery Solutions was founded in 2009. Initially, our focus was primarily on skip tracing extremely difficult and aged accounts for our credit union partners. We quickly made a name for ourselves with our performance, relationships and top-notch customer service.

Our focus continues to be on providing the best service and results for our clients while ensuring our employees and vendors are compliant with all state and federal requirements.

Our Team

Shawn Kreb

Started in the corporate sector in 1989 as a trainer for WR Grace Corporation and Marriot Corporations, respectively. He travelled the United States and Canada opening Food and Beverage outlets in Hotels and Airports. He made the leap into the debt collection arena in 1996 working for Nationwide Credit collecting for American Express Card Services. In 2005 he shifted his focus to collateral recovery securing collateral for a large forwarder servicing Nissan & BMW. In 2007, he joined forces with his family as compliance manager and formed PRO Found Recovery Solutions Inc. In September 2020 he claimed the CEO position.

Shawn Kreb


Troy boasts 30 years in the industry. His first decade saw him excel as a collector, leader, and trainer. The following 18 years were dedicated to diverse portfolio investigation. In 2007, he co-founded PRO Found. He excels at handling recruitment, training, team development, and multi-functional investigation management.

Troy Kreb

Founder/Chief Investigations Officer

Kyle Baugher Headshot

Kyle, with 15 years of auto repossession expertise, evolved from a top-tier investigator to a leadership role, enhancing business practices. Joining PRO Found Recovery Solutions in 2018, he became Chief Analytics Officer in 2021, collaborating with the leadership team to enhance the company's industry dominance. He prioritizes efficiency and integrity, dedicating himself to improving the customer experience through data analysis.

Kyle Baugher

Chief Analytics Officer

A top lending manager at Wells Fargo, Erika left her 25-year career in mortgage and finance in 2018 to be a part of the dynamic environment and growth at PRO Found. She brings extensive experience and background in lending, sales, customer service, compliance, management and human resources to the management team.

Erika Carr

Vice President, Operations

Rebecca joined the recovery and remarketing industry in 2010 in an administrative role at Repo Remarketing until its acquisition by Primeritus Financial Services in 2014. As Director of Sales & Service, her focus was business development, customer service and quality control. After a brief tenure as AVP of Remarketing & Business Development at American Recovery Service and earning her CAR certification in remarketing, she joined the PRO Found team as Vice President of Client Services. Rebecca’s mission is to enhance our customer experience, maintain relationships, support industry best practices for our client partners and brings her commitment to always do the right thing.

Rebecca McCutcheon

Vice President of Client Services

Jessica Roselli Headshot

In 2023, Jessica joined PRO Found to spearhead the Remarketing Department and drive Business Development. With 20+ years of experience, she began as a collector in 2000, later assuming leadership roles in Credit Unions and subprime lenders. Her expertise expanded when she led operations at Repo Remarketing, acquired by Primeritus Financial Services in 2014. Jessica excelled as VP of Sales and Service, working with a diverse range of financial institutions. In 2019, she received recognition as one of auto remarketing's top 40 under 40 honorees and currently serves on the board of directors for the Credit Union Collection Professionals.

Jessica Rosselli

Vice President, Business Development and Remarketing

Thank you so much for your help! I also wanted to let you know that I as the rest of our team have nothing to say but positive things about your staff! They are always pleasant to deal with and that makes a huge difference in this business!

Our Services

Based on the unique needs of each client, we design and implement a customized recovery and skip tracing solution to compliment your internal loss mitigation strategy.

Skip Tracing

PRO Found has a rich history and a strong commitment to excellence in skip tracing. Our blend of experienced professionals from the 1980s and the incorporation of bright young talents demonstrates a balanced and dynamic team. Our focus on compliance is a top priority, as staying within legal boundaries is crucial in the field.

Our emphasis on continuous learning and development, as well as teamwork, showcases our commitment to adaptability and growth. The combination of proven tactics from the past with modern data systems offers a well-rounded approach to solving challenges.

Having PRO Found on your side when assets go missing is a reliable choice, given our company’s dedication to maintaining a skilled and knowledgeable team. We are proven experts in navigating the intricacies of skip tracing and resolving the toughest challenges.


After locating your vehicle, equipment, and other valuable asset, our repossession partners secure and inventory it for you.


We utilize top-performing auctions to liquidate your collateral quickly, ensuring the highest returns possible for our credit union partners!

In the Community

PRO Found is proud to work with and donate to several charity organizations.